Receptionist

Responsibilities

• Answers and directs incoming calls in a prompt, professional, and courteous manner, paging employees when required.
• Responsible for managing office voicemail and distributing messages.
• Greets all visitors, answers questions, and directs to meeting rooms, or connects them with staff members. 
• Manages, monitors, and responsible for general maintenance of reception area. 
• Opens, date stamps, sorts, and distributes incoming mail.
• Prepares outbound packages as per senders' requests and receives/distributes incoming couriers.
• Orders office supplies for district or assigned area.
• Willing and able to work in and adapt to change. 
• Knowledgable in department/project-specific software. 

Qualifications

• High school diploma. 
• Associates or bachelor’s degree, diploma or certificate in office administration program considered an asset. 
• 1 year of experience in an administrative role or equivalent technical experience. 
• Excellent verbal, written and interpersonal communication skills. 
• Ability to multitask and adapt to change. 
• Ability to act with discretion when handling confidential information. 
• Ability to effectively handle difficult situations and remain calm under pressure. 
• Ability to develop and maintain effective stakeholder relationships. 
• Ability to create, edit, proofread, and format documents/presentations. 
• Basic skills in Word, Outlook, PowerPoint, Excel, Adobe, and OneNote.