Manager, Leadership Academy

Responsibilities

• Oversees the Leadership Academy and associated programs and aligns team vision, strategy, and outcomes with organizational goals and business needs.
• Evaluates courses or programs for effectiveness and impact.
• Researches and applies best practices and industry trends.
• Facilitates and provides consultation services on leadership development programs, strategic planning, and partnering sessions.
• Provides coaching services to support leadership courses and programs.
• Creates project plans for key or large-scale projects based on employee strength and development needs, assigns tasks, and responsibilities accordingly.
• Develops and maintains strong, customer-focused relationships with all stakeholders.
• Supervises, directs, coaches, trains, and mentors team, including direct reports.
• Contributes to department budgeting and reporting requirements.
• Collaborates (ongoing) with other corporate departments, the HR Leadership team, and sector leads to ensure alignment with priorities and initiatives.
• Oversees the administration of 360-degree feedback surveys and leads structured debrief sessions to support individual insight, development planning, and leadership growth.
• Provides strategic oversight of high‑potential leadership programming, ensuring an effective participant experience and facilitating select learning sessions.
• Drives continuous improvement of current programming by determining key initiatives and ensuring effective execution and rollout.
• Leads employee coaching efforts and provides oversight of the external coaching program to support leadership and development goals.

Qualifications

• Postsecondary diploma or degree in a related discipline.
• 8+ years of progressive related experience preferred.
• 5+ years of experience in training and professional development, instructional design and course development.
• 1–3+ years of supervisory experience preferred.
• Understanding of adult learning theory and practices, instructional design, facilitation techniques, and coaching.
• Demonstrated experience in developing and delivering e-learning, blended learning, face-to-face, and remote training.
• Demonstrated ability to work independently or in a team environment in a highly matrixed organization.
• Advanced verbal and written communication skills, with the proven ability to negotiate, influence, and present ideas that contribute to Professional Development priorities and corporate strategy.
• Demonstrated organization, planning, and time management skills, with the ability to multitask, prioritize, and delegate.
• Proven critical-thinking skills.
• Results oriented and has proven project management experience.
• Seen as a trusted advisor with the ability to establish and maintain effective relationships with key stakeholders and decision makers.
• Exceptional team player with strong customer service orientation.
• Demonstrated experience in training and facilitation and managing complex facilitation sessions.
• Ability to assess the needs of the organization, and prioritize and propose programs and initiatives that align with business needs.
• Exhibits strong leadership skills, with the ability to delegate and coordinate activities effectively and lead and motivate Professional Development professionals.
• Knowledge of construction best practices, construction management, and the process of a construction project from start-up to completion an asset (construction project life cycle). 
• Knowledge of learning management systems (LMS).
• Ability to act with discretion when handling confidential information.
• Experience with identifying and evaluating external vendors, consultants, and partners, and managing relationships and deliverables.
• Direct and indirect reports may include leadership academy coordinator, administrative assistants, and other members of the Professional Development department and assigned project members.
• This includes mentoring and coaching, career development and performance management responsibilities, performance-potential rating recommendations, and influencing salary and bonus for direct reports.
• Ability to travel to various project sites and company locations.