Workforce Supervisor

Responsibilities

• Works closely with project team to review and understand project demands and needs. Facilitates the placement of skilled labor, including transfers between projects, and updates labor tracking systems accordingly.
• Actively sources candidates through a variety of channels to improve candidate quality and maintain a healthy pipeline of candidates for hard-to-fill roles.
• Extends offers and completes all related correspondence and onboarding requirements for skilled craft.
• Coordinates (and may deliver) required safety training for new hires on each jobsite and conducts new-hire orientation that includes compliance with pre-employment testing be complete.
• Provides guidance, coaching, and training on all aspects of career management and evaluations for skilled craft personnel.
• Works with appropriate project and field team members to determine training needs and coordinates safety training for new hires on each jobsite.
• Guides and coaches supervisors through progressive disciplinary process for skilled craft personnel, including the development and delivery of performance improvement and/or progressive disciplinary strategies on employee-relations issues up to and including termination.
• Investigates and evaluates union complaints to determine viability. As a key liaison with union representation, works with unions and management to resolve grievances
• Analyzes, understands, and manages labor agreements.
• Presents the position of the company during arbitration and/or other labor negotiations.
• Works proactively with unions on ways to promote and improve the safety culture, seeking a collaborative approach to improving productivity.
• Assists workforce manager with developing sourcing strategies that support short- and long-term recruitment needs based on project demands.
• Supervises, directs, coaches, trains, and mentors team, including direct and indirect reports.

Qualifications

• Journeyman certificate or postsecondary diploma / degree in a related discipline preferred. Certificate in negotiation or equivalent experience preferred.
• 8 years of progressive experience in lead hand / foreman role and/or labor relations or a related field preferred.
• Ability to tactfully and diplomatically deal with people and act with discretion when handling confidential information.
• Demonstrated track record of industrial craft and professional recruiting.
• Strong business acumen with an understanding of industry practices and new developments.
• Understands and comprehends all labor-agreements and government legislation, and PCL policies and procedures.
• Extensive knowledge of the local and regional apprenticeship and labor programs with all provinces, including up-to-date wage rates.
• Knowledge of Health, Safety, and Environment (HSE), Workers Compensation, and alcohol and drug testing protocol and laws.
• Extensive experience conducting formal investigations and providing appropriate recommendations.
• Intermediate knowledge of the procedures, practices, and techniques used in collective bargaining and labor management negotiations.
• Experience with litigation and/or mediation for complex employee-relations issues.
• Previous experience working through Labor Market Impact Assessment (LMIA) applications.
• Ability to mentor and coach craft recruiters and workforce specialists.
• Seen as a trusted advisor with the ability to establish and maintain effective relationships with key stakeholders.
• Effective verbal and written communication skills with the ability to negotiate and present content and ideas that influence a favorable outcome.
• Demonstrated planning, organization, and time-management skills with the ability to multitask, prioritize, and delegate.