Senior Operator

Responsibilities

• Monitors and controls utility-scale solar photovoltaic (PV), Battery Energy Storage Systems (BESS), and associated electrical infrastructure using SCADA, EMS, and other operational platforms, including plant status, equipment performance, alarms, weather conditions, grid connection status, and system constraints.
• Identifies and responds to abnormal operating conditions, equipment failures, outages, communication failures, and alarms, initiating appropriate corrective actions and coordinating troubleshooting with field teams, contractors, vendors, engineering, and asset management.
• Executes authorized switching orders, dispatch instructions, plant control activities, generation dispatch, curtailments, outages, and return-to-service activities while maintaining system reliability and personnel safety.
• Coordinates operational activities with utilities, Transmission Operators, Reliability Coordinators, Balancing Authorities, Scheduling Coordinators, market operators, and other applicable stakeholders, including planned maintenance, outages, testing, commissioning, and grid or operational events.
• Coordinates emergency response and restoration activities during critical operational events and escalates reliability, safety, cybersecurity, and compliance concerns as required.
• Serves as an operational resource and escalation point during assigned shifts, providing guidance, technical support, training, mentoring, competency development, and operational readiness support to Junior ROC Operators and other personnel.
• Leads effective shift handovers and maintains and reviews operational logs, switching records, outage reports, compliance documentation, and event records, ensuring accurate communication of plant status, operational risks, ongoing activities, active alarms, and outstanding issues.
• Performs duties in accordance with applicable NERC Reliability Standards, market requirements, operating agreements, company procedures, and cybersecurity, access control, health, safety, environmental, and security requirements. Supports regulatory audits, operational drills, compliance assessments, event investigations, and root cause analyses.
• Identifies recurring operational issues and leads or recommends improvements to processes, procedures, standardization, reliability, and operational performance while promoting a culture of safety, reliability, accountability, operational discipline, and continuous improvement.
• Performs other duties as required.

Qualifications

• Diploma or bachelor’s degree in electrical engineering, electrical technology, power systems, renewable energy, or a related field.
• 5 years of progressive experience in power generation, utility operations, renewable energy, control center operations, or a related environment, including 2 years of experience in a lead operator, shift lead, or supervisory operational role.
• Experience operating utility-scale solar, BESS, transmission, distribution, or generation assets is preferred.
• Working knowledge of SCADA, EMS, DMS, or other industrial control systems, including communication networks and operational technology environments.
• Strong understanding of power system operations and switching practices, including knowledge of solar PV and battery energy storage systems.
• Experience with computerized maintenance management systems (CMMS) and work management systems.
• NERC System Operator Certification is preferred; First Aid/CPR and relevant electrical, operations, or renewable energy certifications are considered assets.
• Demonstrates strong decision-making, problem-solving, situational awareness, attention to detail, and effective verbal, written, and interpersonal communication skills.
• Ability to effectively lead, mentor, and support team members in a 24/7 operational environment; independently assess operational conditions, determine appropriate actions, escalate critical issues, and respond effectively to operational incidents while making sound decisions under pressure.
• Willingness and ability to work a rotating 24/7 shift schedule, including nights, weekends, and holidays, and support emergency callouts as required.